The main purpose of Brainwave Trust Aotearoa is to educate the community about the research in neuroscience that shows how and why the early experiences are so important for healthy brain development.  Our information and presentations will often prompt many specific questions depending on your personal situation or that of the children you care for.  For this reason we have compiled a list of organisations, help lines and websites for you to follow up with regarding your specific situation.

General Practitioner Doctors (GPs)

If you have any concerns about your baby or young child’s physical, emotional or social health see a local GP who can assess your child and provide advice and guidance through the NZ Health System. A GP can also make suggestions about what is available in your local community.

Royal NZ Plunket Society

Plunket is NZ’s largest provider of support services of children under 5 years of age.  They offer their support and services nationwide and should be one of the first places you go to with concerns or questions about under 5 year olds.  They offer: care & support from trained staff, parenting information, breastfeeding information, Well Child health assessment and services, home visiting and clinic visits,a car seat rental scheme, education groups and some coffee mornings.

PlunketLine:  Free phone 0800 933 922

When you call PlunketLine your call will be answered by a Plunket nurse, who can give you advice and information on parenting issues and your child’s health and wellbeing. As well as providing high-quality advice, PlunketLine is a great way to access our nationwide family support network.  It is a gateway to many services, including referrals to local Plunket nurses, car seat rentals and Plunket family centres. PlunketLine has been in operation since 1994 and continues to be a highly valued and respected provider of child health advice, supporting families and complementing the Plunket services provided in the community.

Oranga Tamiriki

They help families help themselves. CYF believe all children belong in families that will love and nurture them. They team up with many different groups and people so that families have the support they need to help their children thrive.

Family and Community Services

An agency of the Ministry of Social Development that works with other government and non-government agencies, and communities to give families access to information and support so that communities can be strong, well informed and connect with each other.  They work at a National and Regional level and cover all geographical areas in New Zealand.

Barnardos New Zealand

They offer a range of child and family services and early childhood care and education in communities throughout New Zealand, including the provision of services to at risk and disadvantaged NZ children and their families.

Barnardos Parent Helpline:

A free telephone helpline for parents and caregivers who are finding parenting stressful and need someone to talk to.
0800 PARENT (0800 4 727 368)
Auckland callers (09) 625 0562

Skylight Trust

They provide resources for children (and the adults supporting them) experiencing grief and change, whatever the cause. They have information about and resources for all sorts of situations that parents and professionals, such as teachers etc, may not know how to handle; such as terminal illness, murder, suicide, family violence, separations etc.


Jigsaw is a not-for-profit organisation focused on the well-being of all New Zealand children and their families. The diverse group of independent, community-based social service agencies that make up the Jigsaw network, advocate against all forms of child abuse, neglect, and family violence and provide support to families so they can raise their children in safe and nurturing ways.

Family Violence – It’s Not OK

This website has information about family violence, what it is and where to get help.

Parents Inc.

They are a not-for-profit organisation dedicated to making life better for parents and their children, by offering a wide range of programmes and a wealth of information and ideas that work.  Their wide range of programmes and services are designed to help parents raise great kids and are available either online, in person at The Parenting Place in Auckland, or at an event happening somewhere in your local community.

Kids Health

This site points to all the health services provided for under five year olds.  It includes links to other providers.  They also provide a free 24 hour telephone service for health information for all the family.

Healthline   0800 611 116

Healthline is 24 hours a day, 7 days a week. You can call Healthline if you’re feeling unwell – but not sure whether you need to see a doctor or if your are needing some urgent advice about a family member or friend who’s sick. Healthline nurses are specialists in assessing and advising over the phone. If you need to talk to someone in your own language, Healthline can usually arrange this using an interpreting service.

Family Works

Family Works’ vision is that Aotearoa New Zealand becomes the best place in the world to raise children/tamariki in flourishing families/whanau.  They are located around both the North and South Islands. They provide social work support, counselling, The Incredible Years (Parenting Programme), Strengthening Step Families (Blended family programme) and in Waitakere only – Parenting through separation, budget and money management services.

Parent Trust

Parent Trust is a CYFS – approved Level 2 provider of therapeutic/educational programmes for parents and caregivers who are concerned that the way they handle stress/anger may be affecting the way they parent and possible harmful effects on the child/children.  They also have a database of positive parenting programmes available for parents of children from 0 to 5 years old.


ChangeWorks is a Charitable Trust working collaboratively alongside both government and non-government organisations, providing special programs to help young men and women to develop skilled, positive long term relationships within their communities, their families and themselves.  They are dedicated to providing excellence in all areas of youth and family services aiming for an ‘abuse-free community’.  They have a team of trained counselors, family therapists and community.

Office of the Children’s Commissioner

The Office of the Children’s Commissioner advocates for the best interests of all children and young people in New Zealand. The Office of the Children’s Commissioner looks to ensure all of their rights are respected and upheld.  Their website provides information about the Office of the Children’s Commissioner’s work and about children’s and young people’s rights.

NZ Ministry of Health Depression Website

This is a recently launched site which users can either navigate through themselves, or be talked through by John Kirwan. The site includes lots of useful information on topics including warning signs, staying well, causes, helping others and there are video clips of several people talking about their experiences of depression.  The section on helping others with depression includes some dos, don’ts and looking after yourself advice. There are also downloadable resources.  There is a quick self-test for those who think they may be experiencing depression and advice dependent upon the answers to the questions.

Depression Helpline     0800 111 757

A free service available from 8am – midnight with trained counsellors available.

The Low-Down

NZ Government website designed with young NZers in mind to help them understand and deal with depression

The Marie Clay Research Centre

The core purposes of the Marie Clay Research Centre (Faculty of Education and Social Work, University of Auckland) are comprised in the acronym, LEAD: Promoting Leadership, Equity, Achievement and Diversity in Early Literacy